Wholesale and Retail Business VoIP Providers

This week, I'm publishing the results of an informal survey of fourteen business VoIP service providers.  Yesterday, I published the list of survey respondents ranked by number of seats served.  Today, I'll look at the breakout of which companies are wholesale, retail, or both, along with whether the companies are focused in specific geographic areas, or are focused nationally.

The chart below shows the results.  You can click on it to see a bigger and better resolution version of the chart.

The size of the bubble indicates the relative size for the company, based on number of business VoIP seats served.  If a bubble straddles the wholesale/retail line, then the company serves both wholesale and retail customers.

The main take-away from the chart is that all of the pure retail companies, led by CBeyond, are focused on selected cities or are focused regionally.  That makes sense because it often takes a local sales presence for retail sales.

The pure retail players are led by CBeyond, followed by M5 Networks, Zayo Managed Services, and Unity Business Networks, Versature and Vivid IP - LogiSIP.  Fusion did not report their size, so the "proper size" of their bubble isn't known.  PBX-Change, a Tampa-based wholesale/retail player operating in the southeast, also did not report their size.

There are two pure wholesale companies that responded to the survey, led by New Global Telecom, at 82,000 seats served. Vox Communications did not report their size so the proper size of their bubble is not known.  Of course, their are other pure wholesale companies in the market, but they just haven't responded to the survey, yet.

The hybrid wholesale/retail players are lead by Bandwidth.com, followed by 8x8, Junction Networks, Simple Signal, and CommX. 

More data to come tomorrow! 

Comments

[Shai Berger]

Awesome. Great job Ike.

[Ike Elliott]

Dan and John,
Thanks for the info on NGT, I've now added NGT to the data for the past two posts.

All the best,
Ike

[Dan Caruso]

ZMS is about $25M, though only around 25% can be attributed to VoIP (depending how you count).

NGT is the largest wholesale VoIP provider. They are national. I don't know if they talk about how big they are but I would think you could guess +/- 25%. Take a shot and if you look way off, I will see if they will correct.

[John Guillaume]

Ike,

I meant to post NGT however I left on vacation and missed the deadline. NGT has 82k seats and is currently a pure wholesale play with a national footprint.

Hope all is well.

Let's do lunch or grab a coffee soon. Would love to catch up.