Self Esteem is Overrated
I've been reading this book called When the Game is Over, It All Goes Back in the Box, by John Ortberg, and ran across some funny statistics:
"In one survey, 800,000 high school students were asked whether they were above or below average in social skills....Want to guess what percentage of students rated themselves below average? Zero Percent! Furthermore, 25 percent of all students rated themselve in the top 1 percent!"
And then there are these gems:
- "88% of college professors rated themselves above average. 25% rated themselves as truly exceptional."
- "Another survey of two hundred sociologists found that half believed they would become one of the top ten sociologists in the world."
It makes me wonder about all those theories about the supposed self-esteem deficit in the nation's schools. The theory goes like this: "If our kids just felt better about themselves, they would have the confidence to try more things, and try harder." So, teachers are encouraged to lavish praise on students.
Some managers take this approach with their employees, too. I have a problem with that. Heaping more praise on students or employees that aren't really making the grade just exacerbates our built-in tendency for self-deception. As Mr. Ortberg's stats say, most of us already vastly overestimate ourselves. I suspect I do.
In business, taking this "everyone is above average" approach is a sure recipe for underperformance.
Don't get me wrong...I love the idea of taking a positive, encouraging approach with employees, and I am all for good coaching. The key, though, is to set clear standards for performance. Then, you have to be consistent about applying that yardstick.
Or, we could take the Scott Adams/Dilbert approach and go on living without a clue.



